B9myr Terms & Conditions – Platform Usage Terms for Malaysia

Welcome to b9myr, Malaysia's leading online casino entertainment platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User") and b9myr ("Platform", "us"). By accessing, registering for, or using any service offered on b9myr, you automatically agree to comply with and be bound by all Terms set out in this document.

If you do not agree with any part of these Terms, you are not permitted to use the b9myr platform. We encourage you to read this document in full. If you have any questions regarding these Terms, please contact the b9myr customer support team via live chat or email at support@b9myr.net before proceeding with registration.

To use the b9myr platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old at the time of registration.
• Being a resident of, or legally located in, a jurisdiction that permits participation in online casino games.
• Not being on any active self-exclusion list from any responsible gambling programme.
• Having full legal capacity to enter into a binding agreement.
• Not acting on behalf of any third party or organisation while using the platform.

B9myr reserves the right to request verification documents at any time to confirm a user's identity and eligibility. Failure to provide the required documents within the specified timeframe may result in account suspension until the verification process is complete.

Each user is only permitted to hold one (1) active account on b9myr at any one time. Registering multiple accounts under the same individual is a serious breach of these Terms. b9myr employs advanced detection technology to identify duplicate accounts, and all accounts involved will be terminated without any compensation.

Upon registration, you are responsible for:

• Providing truthful, accurate, and complete information including your full name, Malaysian phone number, and date of birth.
• Updating your account information should any details change.
• Keeping your account password confidential and not sharing account access with anyone.
• Notify b9myr immediately if you suspect your account has been accessed without authorisation.

B9myr will not be held liable for any losses arising from unauthorised access to your account resulting from your failure to keep your login credentials secure.

B9myr accepts deposits via the following payment methods, all of which are legitimate platforms in Malaysia:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, and other Malaysian banks

Minimum deposit is RM 10 per transaction. The daily maximum deposit is subject to your account limits and can be updated through your account settings or by contacting b9myr customer support.

All successful deposits will be credited to your b9myr account within minutes. If your deposit has not been credited within 30 minutes, please contact our customer support with proof of transaction for follow-up. b9myr only accepts funds from legitimate sources. Any attempt to deposit funds obtained through illegal means is a serious violation and will be reported to the relevant authorities.

Withdrawals from your b9myr account are subject to the following terms:

• The minimum withdrawal amount is RM 30 per request.
• Withdrawals may only be made to the same payment method used for the deposit (except in special cases approved by the b9myr team).
• Identity verification (KYC) must be completed before your first withdrawal request is processed.
• Withdrawal requests are typically processed within 3–5 minutes on business days.
• B9myr reserves the right to request additional supporting documents for withdrawals exceeding RM 5,000 for legal compliance purposes.

Any withdrawal involving bonus funds must first satisfy the applicable rollover requirements. Withdrawal requests submitted before the rollover conditions are met will be automatically rejected by the b9myr system.

B9myr offers a variety of bonuses and promotions to registered members. All promotional offers are subject to specific terms stated within each offer. The general conditions applicable to all b9myr promotions are as follows:

• Each promotion may only be claimed by eligible users as specified in the respective promotion's terms.
• The minimum rollover requirement for most bonuses is 5x to 20x depending on the type of promotion.
• The welcome bonus is only available to new members who have never previously registered with b9myr.
• B9myr reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly — will result in account termination and forfeiture of all related bonuses and winnings.
• Bonuses cannot be transferred between accounts or converted directly to cash without first meeting the rollover requirements.

All games offered on b9myr — including slots, baccarat, roulette, live casino, badminton betting, Malaysia Super League football, EPL, and e-sports — are operated in accordance with the game rules set by their respective game providers.

• The outcome of all games is final once a round is completed. No appeals can be made against results from games that were conducted fairly and validly.
• In the event of a technical disruption during gameplay, b9myr will review system records to determine a fair outcome.
• Minimum and maximum betting limits for each game are set by the game provider and b9myr. These limits are subject to change without prior notice.
• The use of automated software (bots), betting systems that manipulate outcomes, or any form of cheating during gameplay is strictly prohibited.
• B9myr uses a random number generator (RNG) that has been independently verified and audited to ensure fairness across all games.

B9myr is strongly committed to responsible gambling. We provide a range of tools and resources to help users manage their gaming habits in a healthy way:

• Deposit Limits: Users may set daily, weekly, or monthly deposit limits through their account settings.
• Play Time Limit: Set session time reminders or time limits to avoid excessive play.
• Temporary Account Pause: Suspend your account for a period of 24 hours, 7 days, or 30 days, based on your needs.
• Self-Exclusion: Users who need an extended break may apply for self-exclusion for either 6 months or a full year.

If you feel that gambling is starting to affect your life negatively, please seek help or reach out to the b9myr support team. We are here to help, not just to profit. More information is available on the Responsible Gaming us.

B9myr respects the privacy of all users and is committed to complying with the Personal Data Protection Act 2010 (PDPA) of Malaysia. Personal information you provide to us during registration and use of the platform will only be used for the following purposes:

• User account management and verification.
• Processing financial transactions and verifying payments.
• Service-related communications, promotions, and platform updates.
• Compliance with legal and regulatory requirements.

Your data will not be sold or shared with third parties for marketing purposes without your consent. For full details on how we handle your personal data, please refer to Privacy Policy b9myr.

To the extent permitted by applicable Malaysian law, b9myr shall not be liable for:

• Any loss or damage arising from the use of, or inability to use, the b9myr platform.
• Service disruptions caused by system maintenance, technical issues, or factors beyond b9myr's control.
• Loss of opportunity, data loss, or indirect financial losses related to the use of the platform.
• Acts or omissions by third parties, including payment service providers and game providers.

B9myr provides this platform on an "as is" basis. While we make every effort to ensure the platform remains functional and accurate at all times, we do not guarantee that the service will be free from interruptions or errors.

B9myr reserves the right to suspend or terminate a user's account at any time and without prior notice if:

• Users found to be in breach of any terms set out in this document.
• Suspected fraudulent activity, money laundering, or other illegal activity is detected.
• The user files an unauthorised chargeback claim through their payment provider.
• Multiple accounts found to be held by the same individual.
• The user provides false information during registration or the KYC verification process.

Users may also request to close their own account at any time by contacting the b9myr support team. Any valid remaining balance will be refunded upon completion of the final verification process, provided there are no unresolved fraud-related issues.

B9myr reserves the right to modify, add, or remove any part of these Terms & Conditions at any time. Users will be notified of any material changes through:

• A notification within the b9myr platform upon your next login.
• An email to the address registered to your account.
• Announcements on the b9myr homepage.

The "Last Updated" date at the top of this document will be revised whenever changes are made. It is your responsibility to review these Terms from time to time. Continued use of the b9myr platform after any changes take effect will be considered your acceptance of the revised Terms.